Cancellation and Refund Policy
Tonsepai.online (tonsepai.online), Tonsepai (www.tonsepai.com), as developers and owners of training
content, videos, audio files, and podcast content that is marked as such, it is clear that our 100% focus
is to ensure complete customer satisfaction.
If for some reason you are displeased with the services provided, we will refund the money, provided
the reasons are genuine and proved after investigation. Please read the full terms and conditions before
buying it, it provides all the details about the services or the product you purchase. In case of
dissatisfaction with our services, as a paid customer, you have the liberty to cancel your purchase and
request a refund from us. Our Policy for the cancellation and refund will be as follows:
Cancellation Policy
For Cancellations, please contact us via email: infotonsepai@gmail.com with the subject line:CANCELLATION. Requests for cancellation will be followed up by our Customer Service team who willtry to understand and resolve issues if any. However, if cancellation is the only way out, we will cancelthe service.
Refund Policy
We will try our best to win the confidence of our clients. In case any client is not completely satisfied with our products we can provide a refund (if you can establish that all the recommended actions have been taken by you and you are not able to achieve any results).Refund request must be made within 30 days of purchase of product or membership. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase, and in case of payment gateway name payments refund will be made to the same account.
Tonsepai.online, Tonsepai.com, Tonsetelecom.com are domains and services owned by
Tonse Telecom Pvt Ltd., with address and contact details given below:
#63, 2nd floor, 9 main 14 cross HAL 2 stage, Indiranagar, Bangalore 38
with Registered Office: 189-1, Palm Meadows, Ramagondanahally, Bangalore 56 00 66